Love The Product, Hate(d) The Service
April 29, 2013
No Comments
I am a big fan of Spotify. Wait, I may have understated that…I freakin’ love it. I use it every day in my office; I
customer service
Making Memories…at Work?
February 13, 2012
3 Comments
You may have seen this short video before…watch it again anyway. Then ask yourself, “how many memories have I created as a leader in my organization?
Meetings Ruin My Day
April 20, 2011
2 Comments
I go to a lot of meetings. Many weeks I attend more than thirty of them. Thirty meetings in one week. They’re all important; some
