Learning from Bad Leaders

Very early in my career I worked for a small company (several hundred employees) as a Credit Department representative.  I was on a team that

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Hard of Hearing

There’s a great quote that says “The person most interested in what you have to say is you.”  I didn’t know where it came from

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Why Don’t You Understand?

Here’s a familiar scenario:Manager:  I’ve reviewed my expectations several times but I’m not getting the results I need.  I don’t know what’s wrong, but the

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Terminations and Grace

For those of us who have spent years of our HR practice doing employee relations work, we know full well how difficult terminations can be.  From

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