Small Stuff Kills

Strategy.  Goals.  Budgets.  Deadlines.  Product Launch.  As leaders we spend a tremendous amount of time planning and executing major initiatives.  Press releases are prepared, communication

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Bump and Spill

It happens dozens of times each day.  It happens in-person, on the phone and online.  We “bump” into colleagues, employees, patients, clients, board members, volunteers, vendors and others.  Whether we handle

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Employees Have A Voice? Really?

I can not begin to count the number of meetings, webinars, and conferences I attend that discuss employee morale.  The real issue here though is employee voice.  But what in

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