One Resolution – I’m Not A Control Freak!
As is the annual ritual, I’ve been considering a number of resolutions for the coming year. I developed a “professional” list, and a “personal” list.
Power Post – FINISH STRONG!
I am fired up today! The end of 2010 is upon me, holiday time off is looming, and I have a resolution for next year
Power Post – Are You Thankful…Ahead of Time
A good friend of mine once gave a presentation on being thankful. As presenters go, he did an effective job of addressing the regular issues
Confrontation – No Hyperventilating Allowed
Allow me a moment of self-disclosure. I love confrontation. I don’t just like it, or accept it, or work through it when I have to.
Unexpected Moments – Will You Be Ready?
We face them all the time. Sometimes dramatic, sometimes not. One thing we can guarantee though, is that unexpected moments are something we should “expect.” So
Guest Power Post from Jake Poore! – We MUST Take Action!
I am pleased to present Jake Poore, Founder and President of Integrated Loyalty Systems (ILS) as guest blogger. In his nearly thirty years of work in customer service,